Frequently asked questions

Your private keys never leave your device. NFT Wallet is fully non-custodial — only you have access to your keys and seed phrase. We use AES-256 encryption and biometric authentication (fingerprint/Face ID on supported devices). We never store, transmit, or have any access to your seed phrase or private keys. You remain in complete control at all times.

NFT Wallet charges 0% extra fees on top of marketplace royalties and network gas fees. You only pay the standard gas fees required by each blockchain and creator royalties as set by the collection. Our marketplace aggregator finds the best prices across OpenSea, Blur, Magic Eden, and other platforms with absolutely no hidden markup.

NFT Wallet currently supports 8 major blockchains: Ethereum, Solana, Polygon, Base, Arbitrum, BNB Chain, Optimism, and Avalanche. You can manage NFTs on all chains simultaneously from one interface. Starknet and zkSync support are in development, with additional chains planned for later this year.

Our bridge uses battle-tested cross-chain protocols: LayerZero for EVM-to-EVM transfers and Wormhole for Solana ↔ EVM transfers. The process locks your NFT in an audited smart contract on the source chain and mints a wrapped equivalent on the destination chain. All contracts have been audited by Trail of Bits and Consensys Diligence. Typical bridge time is 2–10 minutes depending on the chains involved.

Yes! You can import any existing EVM-compatible wallet (MetaMask, Coinbase Wallet, Rainbow, Trust Wallet, etc.) using your 12 or 24-word BIP-39 seed phrase. For Solana, import your Phantom or Backpack wallet the same way. You can also connect via WalletConnect for a read-only portfolio view without importing your private keys — great for tracking without risk.

Our AI model continuously analyzes incoming NFTs against a database of known spam patterns, phishing contracts, and low-quality airdrop campaigns. Suspicious NFTs are automatically moved to a hidden "Spam" folder — visible if you choose to review them, but out of your main gallery. You can whitelist any collection to always show it. The model improves continuously from community reports.

NFT Wallet supports all major NFT token standards: ERC-721 and ERC-1155 on all EVM chains (Ethereum, Polygon, Base, Arbitrum, etc.), Metaplex NFTs and compressed NFTs (cNFTs) on Solana, and BEP-721 on BNB Chain. This covers the vast majority of NFTs in existence today.

Yes, NFT Wallet integrates with Ledger hardware wallets for an extra layer of security. Connect your Ledger device via USB to view and sign transactions directly from the hardware wallet. Trezor support is planned for a future release.

Absolutely. You can add as many wallets as you want — both imported (with private key access for trading) and watch-only (connected via WalletConnect or by entering a wallet address). All wallets are displayed in a unified portfolio view with per-wallet and aggregate totals.

NFT Wallet automatically estimates gas fees based on current network conditions and displays the cost before you confirm any transaction. You can adjust the gas price manually if you prefer to pay less (slower) or more (faster confirmation). For Layer 2 chains like Base, Arbitrum, and Optimism, fees are typically a fraction of a cent.

The core wallet engine and bridge contracts are open source and available on our GitHub. Smart contract audits are publicly available. The desktop application UI is currently source-available (viewable but not open for modification) with plans to fully open-source it in 2025. We believe in transparency as a foundation of trust.

NFT Wallet is currently available as a desktop application for Windows 10/11 (64-bit), macOS 12 Monterey and later (both Intel and Apple Silicon), and Linux (Ubuntu 20.04+, Debian 11+, Fedora 36+). A mobile version for iOS and Android is in development. The desktop app is a native application, not a browser extension.